An AI receptionist for cleaning services, so calls get answered while your crews are out

What it handles for cleaning services

A cleaning business often has every single employee out on a job at the same time, which means the phone rings with nobody near it. An AI receptionist answers those calls instead of letting them go to voicemail until end of day.

A homeowner calling to book a one-time clean before a move, a property manager asking about a turnover cleaning window, a regular client wanting to add a visit before the holidays — all of it comes in while your whole crew is already out the door.

• Answers in your business's name, 24 hours a day, including evenings when people tend to call about scheduling.
• Books walk-throughs, estimates and recurring cleans directly into your calendar.
• Answers common questions: hours, service area, what is included in a standard versus deep clean, and any starting-from pricing you give it.
• Takes same-day and last-minute requests and offers the next real opening it has.
• Texts you a summary of every call, so you know what came in while your crews were on-site.

None of this means changing how your crews work. They keep cleaning; the receptionist keeps the phone covered, whether a call comes in while your whole team is on-site at a job or after hours when someone is just now getting around to calling. The caller gets the same booking experience and the same answer regardless of when they call — and answering consistently gives every caller a chance to become a scheduled job, instead of a missed opportunity.

A typical call

Here is an illustrative example of the kind of call it handles — not a real client or an actual recorded call.

A caller wants a one-time deep clean before hosting a holiday get-together. The AI receptionist explains the difference between a standard and deep clean the way you have described it, gives the starting-from price range you have set, offers an available appointment, books it, and texts the business: "New booking: deep clean, Saturday 9am." A different caller asking about switching to every-other-week recurring service gets the first appointment booked, with "wants recurring, every 2 weeks" noted in the summary for your scheduler to confirm.

A second example: a property manager calls about a turnover cleaning needed before a new tenant moves in two days later. The receptionist confirms the address and the timeline, books the available slot that fits, and texts the business: "New booking: turnover clean, Thursday, tight timeline — confirm address."

What's included

The AI receptionist for cleaning services comes bundled with the rest of the phone setup most cleaning businesses need:

• The AI voice receptionist, answering 24/7
• A dedicated local business phone number, or your existing number moved over
• A professional IVR menu ("press 1 for scheduling")
• Voicemail with email transcription
• A mobile-first website, with hosting and SSL
• A monthly report of your call and text activity

Pricing is being updated this month — see our current packages for the latest plans and setup fees. If after-hours calls are a gap too, also see our after-hours answering service.

Setup

1. A 30-minute kickoff call with Mark. We gather your hours, service area, pricing ranges, and the questions callers ask most.
2. We configure and test it. We set up your number, your menu and your receptionist, then you call your own number and try to break it.
3. We fix anything that is off and you go live, usually in about two weeks.
4. We keep tuning it. New services, new hours, a question it should answer: text or email us and we update it.

Try it before you buy

Call our demo line at (614) 926-0333 and talk to an AI receptionist yourself — ask it questions or have it play the receptionist for your own business. You can also see how it works for a service business at our live demos, or read more on the AI receptionist page.

Local, and a real person behind it

JNM Professional Services is based at 1103 Schrock Rd, Suite 106C, Columbus, OH 43229, open Monday to Friday, 9am to 6pm. When you text us, a real person answers. We work with cleaning businesses across Central Ohio in person and anywhere else remotely.

Common questions